Last Updated: [17/03/2025]
Welcome to FoxyOrder! These Terms and Conditions ("Terms") govern your use of the FoxyOrder platform, including our website, mobile application, and services (collectively, the "Foxyorder"). By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Platform.
1. Acceptance of Terms
By creating an account, placing an order, or using the Platform, you confirm that you have read, understood, and agreed to these Terms, as well as our Privacy Policy and any other applicable policies.
2. Eligibility
To use FoxyOrder, you must:
Be at least 18 years old or the legal age of majority in your jurisdiction.
Have the legal capacity to enter into a binding agreement.
Reside in a location where FoxyOrder operates.
3. Account Registration
You must create an account to place orders.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
Provide accurate, current, and complete information during registration and update it as necessary.
4. Ordering Process
Placing Orders: You can browse restaurants, select items, and place orders through the Platform.
Payment: Payment is processed at the time of order placement. FoxyOrder accepts [list payment methods, e.g., credit/debit cards, digital wallets].
Confirmation: You will receive an order confirmation via email or in-app notification.
Modifications: Orders can only be modified or canceled within a limited time frame after placement.
5. Pricing and Fees
Menu prices are set by restaurants and may vary.
Additional fees may apply, including:
Delivery fees.
Service fees.
Taxes.
All fees will be displayed before you confirm your order.
6. Delivery
Delivery times are estimates and not guaranteed.
FoxyOrder is not responsible for delays caused by third-party delivery drivers, restaurants, or external factors (e.g., weather, traffic).
You must provide accurate delivery information. FoxyOrder is not liable for orders delivered to incorrect addresses provided by you.
7. Cancellations and Refunds
Cancellations: You may cancel an order before it is accepted by the restaurant. Once accepted, cancellations are at the restaurant's discretion.
Refunds: Refunds may be issued for canceled orders, incorrect orders, or undelivered orders, subject to FoxyOrder's refund policy.
8. User Conduct
You agree not to:
Use the Platform for illegal or unauthorized purposes.
Harass, abuse, or harm delivery drivers, restaurant staff, or other users.
Attempt to gain unauthorized access to the Platform or its systems.
9. Intellectual Property
All content on the Platform, including logos, trademarks, and software, is owned by FoxyOrder or its licensors.
You may not use, copy, or distribute any content without prior written permission.
10. Limitation of Liability
FoxyOrder is not responsible for:
The quality, safety, or accuracy of restaurant menu items.
Issues arising from third-party services (e.g., delivery drivers, payment processors).
Indirect, incidental, or consequential damages.
11. Privacy
Your use of the Platform is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.
12. Termination
FoxyOrder may suspend or terminate your account for violations of these Terms or for any other reason at our discretion.
You may terminate your account at any time by contacting customer support.
13. Dispute Resolution
Any disputes arising from your use of the Platform will be resolved through [arbitration/litigation] in accordance with the laws of [insert jurisdiction].
You agree to waive your right to participate in class-action lawsuits.
14. Changes to Terms
FoxyOrder reserves the right to modify these Terms at any time. We will notify you of significant changes via email or through the Platform. Continued use of the Platform after changes constitutes acceptance of the updated Terms.
15. Contact Information
For questions or concerns about these Terms, please contact us at:
Email: Contact@foxyposg.com
Phone: +886 4 2452 5058
Address: No.286-3, Section 2, Qinghai Road, Xitun District, Taichung City 407, Taiwan
By using FoxyOrder, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.